Mô tả công việc

• Keep and maintain solid relationships with key stakeholders with existing customers.
• Approach new clients for selling and take care of the current clients.
• Being active to collaborate with the Delivery Team to design and plan for a chain of activities to take care of customers in order to find more business opportunities.
• Being responsible for assigned recurring sales revenue.
• Strategize working with existing customers to get more sales from customer referrals.
• Make detailed plans and roadmaps to convert new onboarding customers to be key/loyal customers.
• Collaborate with the Marketing Team to run customer care programs.
• Convert client service inquiries into successful campaigns.
• Consultant: recommend the client to the right direction.
• Be responsible for the team’s KPIs (New leads, Billing, and Profit).
• Contribute to working process improvement (internal, inter-companies, and external.

Yêu cầu ứng viên

Essential:  

• Able to be empathetic with people’s concerns/ pains.
• Smart, aggressive, ambitious to take on new challenges.
• Excellent presentation & communication skills (storytelling, and conversation maintenance).
• Good negotiation, good listening & questioning skills, time management, and problem-solving skills, relationship management.
• Fluent in both spoken and written English (Advanced level) ( International Background is preferable).
• Hard-working and self-accountable.
• At least 03-year experience in Account Management with a proven track record.

Desirable (Good to have): 

• Bachelor’s degree or equivalent years of experience in a related position.
• Experience working/living in cross-culture, international environments.
• Background in the IT industry.

Quyền lợi

• Salary review twice a year.
• Earn unlimited income from your sales achievement.
• Opportunity to travel abroad. 
• Train full account manager skills by the Sales Director.
• Social insurance benefits in accordance with Vietnamese Government regulations and life insurance after 1 year of working. 
• Working in a young and professional environment. Direct contact with English-speaking foreign clients.
• Friendly & Open working environment (weekly sports time, monthly outdoor activity, annual holiday).
• Support English courses, sport activities & other team building activities.
• Obtain guidance and awareness of advanced technologies.
• Flexible working hours. 
• Working hours: 5 days/week (Monday to Friday).