Skills:
- A shaper and driver of transformation/change in organisations, through people, processes and technology change and optimisation.
- An outstanding communicator, negotiator, influencer, resolver of conflict, and a highly accomplished stakeholder manager, that can work in a high collaboration, multi-cultural and diverse (technical and non-technical) environment.
- Able to develop strategies to reduce resistance to change in the business.
- A resilient individual that can work at pace and work through levels of ambiguity.
- Strong working knowledge of project management methodologies and governance.
- Encourages effective teamwork through collaboration, enabling the sharing of skills, experience, and ideas.
- Excellent organisational skills, clear verbal, and written communication skills
- Strong planning, organising, time and workload management skills, with the ability to delegate work where appropriate.
- The ability to work under direction or independently, be self-motivated and able to work under pressure.
- Demonstrates a sense of urgency – understands the impact on the project if there is a delay.
- Fluency in MS office products not least PowerPoint and Project.
Knowledge:
- Knowledge of information systems project management processes and wider organisation units of information systems is required.
- Knowledge of delivering strategic transformation projects, preferably with experience of delivering ERP and/or BI projects.
- An understanding of how the company is organised as a business, what the business functions do at a high level.
- Knowledge of different training and communication techniques as well as a working knowledge of HR guidelines.
- Knowledge of process analysis methodologies e.g., Lean and Six Sigma
- Knowledge of analysis techniques e.g., Gap analysis, requirements analysis, MoSCoW, SIPOC, Process constraint analysis.
Experience:
- Extensive Transformational Change Management and Business Improvement experience, with a demonstrable track record of delivering significant change within complex, fast paced, transformational projects.
- Significant breadth of leadership and management experience in the Retail industry or within a similar fast paced environment.
- Significant matrix management experience and proven talent for building, motivating, and developing successful teams.
- Experience of end-to-end complex programme delivery, and experience of various project delivery methodologies.
Qualifications:
- Experience of Prince 2, Six Sigma or similar
Any other conditions pertaining to the role:
- LEC have international offices and there will be a requirement from time to time to visit these sites, depending on the specific project requirements.